Back and neck pain: Overview

Woman with back pain

Pain in the back

Pain can occur anywhere down the back:1

  • Pain in the region between the base of the neck to the bottom of the ribcage is classified as upper and middle back pain
  • Pain between the bottom of the ribcage and top of the legs is known as lower back pain

Back pain affects most people at some point in their lives. Lower back pain is a particularly common problem in need of a solution.1

The underlying causes of back pain can be difficult to uncover, but effective symptomatic relief is available.

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Back pain is highly prevalent

Back or neck pain can be disabling

Graphic of a person with altering mood

Back pain can negatively affect a person's day-to-day life

Around 80% of people with back pain, lower back pain or neck pain report a significant impact of their pain on their day-to-day lives.5

Lower back pain is estimated as the most disabling condition in the world,7 and such body pain negatively impacts people’s mood and self-esteem, and makes people feel older than they are. Despite this, many people are not aware of the source of their pain – a concerning fact, given that the majority of body pain is chronic.5,6

Meet Laura and Riya



Laura, 32, is an active mother who loves to take her children swimming.

Recently, she hurt her back and cannot do as much with her family as she used to. She is having difficulty bending, twisting and reaching, which makes caring for two young children even more challenging than ever.

Laura needs a solution that offers powerful relief from back pain.

She explains, “I want my back pain to go away, so I can get back to enjoying life!”

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Riya, 48, works as a shop assistant in a large grocery store.

She spends most of her working day on her feet and has recently been experiencing aches and twinges in her back. She can’t afford to take time off work, but she is on medications for a couple of chronic conditions and is reluctant to take any more tablets.

Riya needs a non-medicated solution that offers effective pain relief from back pain.

“I’m on my feet a lot, so I need a treatment that can help me stay that way,” she describes.

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Understanding back pain

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Find out about the causes of back pain.

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Signs and symptoms

Explore an overview of how to recognise back pain and know when to refer patients.

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Learn how back pain can be managed.

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Voltarol Back & Muscle Pain Relief 1.16% Gel Diclofenac Diethylammonium

Voltarol Back & Muscle Pain Relief 1.16% Gel Diclofenac Diethylammonium for back pain

Scientifically proven to help relieve pain, reduce inflammation and aid movement.

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Voltarol Heat Patch

Voltarol Heat Patch – for non-medicated relief of back pain

Deep-penetrating and long-lasting relief using continuous low-level heat therapy.8–12*

*40°C for 8 hours per day for at least 2 days.

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Patient care resources

Access patient care resources.

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