If you are a Dental or Medical professional, please attempt to register using Professional ID first using your PRC number. This should allow us to automatically verify your account, saving you time and allowing dentists with a valid PRC number to order samples immediately.
Sometimes we are unable to validate your account automatically against our records. If this is the case, additional form fields will appear to capture more information.
If you have a license other than PRC ID, or we are unable to verify your account automatically using your Professional ID, you will need to register manually. With manual registration it can take 3-6 weeks to fully validate your account. During this time, you will gain access to our educational resources, patient materials, webinars, and more.
You can only move to next step until all mandatory fields in existing step are successfully filled in without any errors. You need to complete all earlier steps before moving to next step.
Yes, you can go back and edit your information in previous steps by clicking on the back button. Once you have completed the registration process and entered your password, revisiting the previous step is not allowed.
If you accidentally close the registration form before completing all the steps, your details may be lost. In case you close the form accidentally, you may need to start the registration process again and provide all the necessary details once more.
Please check the registration screen again to see if all the required fields have been entered. If there are any unfilled items, "Enter required" is displayed in red.
Please use the ‘Manual Registration’ method as we likely don’t have your details on record to instantly verify you. Once complete you will be able to interact with the all the features of Haleon Health Partner except for samples, which will take up-to 24 hours for HCP verification.
You can update your details from the MyAccount page. However, you will not be able to change your email address that you have registered with, if you do need to change your email address you will need to delete your account and register again.
If you need a new account registration confirmation email, log in to the Haleon HealthPartner site and resend the confirmation email from the account registration confirmation screen (pop-up screen).
Your email service may treat emails from Haleon HealthPartner as junk email. Please check if there is any mail from Haleon HealthPartner in your junk mail folder.
Step 2
Add the Haleon HealthPartner domain "haleon.com" to your email service's allowed list. Alternatively, please set the reception permission of the following e-mail address. "no-reply-aem@haleon.com"
* Contact your mobile phone company, provider, or manufacturer for setting changes.
If the email format is "text email", the button (link) will be disabled. Please change the settings of your email software so that you can receive "HTML emails".
* Contact your mobile phone company, provider, or manufacturer to change the settings.
Unfortunately, we are unable to offer samples to students and nurses. However, we do have a lot of patient support materials available to download. Explore them here
Yes, we have the functionality of ordering samples to a second location, please add a new shipping address at checkout. This new address will have to be validated in the same way the address you registered your account with was validated.